/* Style riêng: Khách hàng + Chi tiết khách (đợt 5). Dùng biến màu chung nên tự theo giao diện sáng / tối. */

/* ---------- Danh sách ---------- */
.cust-filters .search { flex: 1 1 260px; }
.cust-segs { margin-bottom: 10px; }
.cust-care-row { margin-bottom: 14px; align-items: center; flex-wrap: wrap; }
.chip-muted:not(.is-active) { opacity: 0.55; }
.cust-card.is-warn { border-color: var(--warn); background: linear-gradient(0deg, var(--warn-bg), var(--warn-bg)) top / 100% 4px no-repeat, var(--surface); }
.cust-warn-text { color: var(--warn); font-weight: 600; }

.cust-tag-row { margin-top: 4px; }
.cust-tags { display: inline-flex; flex-wrap: wrap; gap: 4px; }
.cust-tag { display: inline-flex; align-items: center; gap: 2px; padding: 1px 4px 1px 8px; border-radius: 999px; font-size: 12px; background: var(--violet-bg); color: var(--violet); }
.cust-tag a:hover { text-decoration: underline; }
.cust-tag-x { border: 0; background: transparent; color: inherit; cursor: pointer; font-size: 14px; line-height: 1; padding: 0 3px; border-radius: 50%; }
.cust-tag-x:hover { background: rgba(0, 0, 0, 0.08); }
.cust-tag-add { border: 1px dashed var(--line-strong); background: transparent; border-radius: 999px; font-size: 12px; padding: 1px 8px; cursor: pointer; color: var(--ink-2); }
.cust-tag-add:hover { border-color: var(--ink-2); }
.cust-tag-form { display: flex; gap: 6px; flex-wrap: wrap; margin-top: 10px; }
.cust-tag-form input[type=text] { flex: 1 1 160px; min-width: 0; }

/* ---------- Gộp / trùng SĐT / gắn SĐT ---------- */
.cust-conflict { margin: 8px 0; padding: 10px 12px; border-radius: var(--radius-sm); background: var(--warn-bg); color: var(--ink); display: flex; gap: 8px; flex-wrap: wrap; align-items: center; }
.cust-pick-list, .cust-dupes { list-style: none; margin: 10px 0 0; padding: 0; display: flex; flex-direction: column; gap: 8px; }
.cust-pick { display: flex; align-items: center; gap: 10px; padding: 8px; border: 1px solid var(--line); border-radius: var(--radius-sm); }
.cust-pick-body { flex: 1 1 auto; min-width: 0; display: flex; flex-direction: column; }
.cust-merge-preview { display: grid; grid-template-columns: minmax(0, 1fr) auto minmax(0, 1fr); gap: 10px; align-items: center; margin-bottom: 10px; }
.cust-merge-side { padding: 10px 12px; border-radius: var(--radius-sm); border: 1px solid var(--line); overflow-wrap: anywhere; }
.cust-merge-keep { border-color: var(--good); background: var(--good-bg); }
.cust-merge-drop { border-style: dashed; }
.cust-merge-arrow { font-size: 20px; color: var(--muted); }
.cust-merge-moves { margin: 4px 0 8px; padding-left: 18px; }
.cust-merge-block { padding-bottom: 10px; margin-bottom: 10px; border-bottom: 1px solid var(--line); }
.cust-dupe { border: 1px solid var(--line); border-radius: var(--radius-sm); padding: 10px 12px; display: flex; flex-direction: column; gap: 8px; }
.cust-dupe-members { display: flex; flex-direction: column; gap: 4px; }
.cust-dupe-member { display: flex; gap: 8px; align-items: center; cursor: pointer; }

/* ---------- Chi tiết khách ---------- */
.cd-head { padding: 16px; margin-bottom: 12px; }
.cd-head-main { display: flex; gap: 14px; align-items: flex-start; }
.cd-head-text { flex: 1 1 auto; min-width: 0; display: flex; flex-direction: column; gap: 4px; }
.cd-head-text h1 { margin: 0; overflow-wrap: anywhere; }
.cd-head-tools { display: flex; gap: 6px; flex-wrap: wrap; justify-content: flex-end; }
.cd-meta { display: flex; flex-wrap: wrap; gap: 4px 14px; color: var(--ink-2); }
.cd-processing { color: var(--good); font-weight: 600; }
.cd-toolbar { display: flex; gap: 8px; flex-wrap: wrap; margin-bottom: 12px; }
.cd-nudge { display: flex; gap: 10px 16px; align-items: center; justify-content: space-between; flex-wrap: wrap; padding: 12px 14px; margin-bottom: 16px; border-radius: var(--radius); background: var(--warn-bg); border: 1px solid var(--line); }
.cd-nudge-actions { display: flex; gap: 6px; flex-wrap: wrap; }

.cd-layout { display: grid; grid-template-columns: minmax(0, 300px) minmax(0, 1fr) minmax(0, 300px); gap: 16px; align-items: start; }
.cd-col { display: flex; flex-direction: column; gap: 16px; min-width: 0; }
.cd-col .section { margin-bottom: 0; }

.cd-tasks { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 10px; }
.cd-task { display: flex; flex-direction: column; gap: 4px; padding: 10px; border: 1px solid var(--line); border-radius: var(--radius-sm); }
.cd-task.is-overdue { border-color: var(--warn); }
.cd-task > .btn { align-self: flex-start; }
.cd-task-text { overflow-wrap: anywhere; }
.cd-task-close { display: flex; flex-direction: column; gap: 6px; }
.cd-task-close textarea { width: 100%; }

.cd-day { font-size: 12px; text-transform: uppercase; letter-spacing: 0.05em; color: var(--muted); margin: 14px 0 6px; }
.cd-activity { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 10px; }
.cd-item { display: flex; gap: 10px; align-items: flex-start; }
.cd-icon { flex: 0 0 26px; height: 26px; border-radius: 50%; display: grid; place-items: center; background: var(--surface-2); border: 1px solid var(--line); font-size: 12px; }
.cd-item-message .cd-icon { background: var(--info-bg); }
.cd-item-order .cd-icon { background: var(--good-bg); }
.cd-item-body { flex: 1 1 auto; min-width: 0; display: flex; flex-direction: column; gap: 2px; }
.cd-item-text { white-space: pre-wrap; overflow-wrap: anywhere; }

.cd-orders, .cd-convs { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 8px; }
.cd-order { display: flex; flex-direction: column; gap: 2px; padding: 8px 10px; border: 1px solid var(--line); border-radius: var(--radius-sm); min-width: 0; }
.cd-order:hover { border-color: var(--ink-2); }
.cd-convs li { display: flex; flex-direction: column; gap: 3px; padding-bottom: 8px; border-bottom: 1px solid var(--line); }
.cd-convs .btn { align-self: flex-start; }
.cd-boxes { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 8px; margin-bottom: 10px; }
.cd-box { display: flex; flex-direction: column; gap: 2px; padding: 8px; border-radius: var(--radius-sm); background: var(--surface-2); min-width: 0; overflow-wrap: anywhere; }
.cd-merge { margin-top: 10px; }

@media (max-width: 1100px) {
  .cd-layout { grid-template-columns: minmax(0, 1fr) minmax(0, 300px); }
  .cd-col-side { grid-column: 1 / -1; order: 3; }
}

@media (max-width: 860px) {
  .cust-care-row { flex-wrap: nowrap; overflow-x: auto; }
  .cust-care-row .chips { flex-wrap: nowrap; }
  .cust-care-row .chip { white-space: nowrap; }
  .cust-filters select { flex: 1 1 140px; }
  .cd-layout { grid-template-columns: minmax(0, 1fr); }
  .cd-col-tasks { order: 1; }
  .cd-col-main { order: 2; }
  .cd-col-side { order: 3; }
  .cd-head-main { flex-wrap: wrap; }
  .cd-head-tools { width: 100%; justify-content: flex-start; }
  .cd-nudge-actions { width: 100%; }
  .cd-nudge-actions .btn-primary { flex: 1 1 100%; }
  .cust-merge-preview { grid-template-columns: minmax(0, 1fr); }
  .cust-merge-arrow { transform: rotate(90deg); justify-self: center; }
}
